My client says Canva exported images are too low resolution for print. Is this a DPI problem?

Often yes — Canva exports at 96 DPI by default for many formats, even when the pixel dimensions are adequate for print. Correcting the DPI tag with Deliteful to 300 DPI may resolve the print shop's concern. Confirm the pixel count is sufficient for the intended print size at 300 DPI before delivering.

Can I use this without a Photoshop or Illustrator subscription?

Yes. Deliteful is a web-based tool — sign up with Google, upload your files, set the DPI, and download. No design software required.

Does this count as editing the image in a way I need to disclose to clients?

No. DPI metadata adjustment does not alter visual content, pixels, or creative elements. It is equivalent to updating a file property and does not constitute a substantive edit to the deliverable.

Correct Image DPI Before Delivering Files to Print Clients — No Photoshop Required

Clients who request '300 DPI files' for print often receive correct pixel dimensions with wrong metadata tags — and then ask for revisions that should never have been necessary. Deliteful lets freelancers correct DPI metadata before delivery, stopping that revision cycle without opening Photoshop or Illustrator.

Create free account

Freelance designers, photographers, and content creators often work across tools that handle DPI inconsistently. Figma exports at 72 DPI, Canva exports vary, and browser-captured screenshots carry screen resolution tags regardless of pixel count. When a client hands the file to their print shop, the shop flags it as low resolution — even though the pixels are fine. The freelancer gets a revision request, opens a design tool, re-exports, and redelivers. This cycle is entirely avoidable by correcting the DPI tag before the first delivery.

Deliteful costs 1 credit per image and handles PNG, JPEG, and WebP. There is no software to install, no batch action to configure, and no subscription required to start — create a free account with Google and process files immediately. For freelancers billing flat-rate projects, eliminating unnecessary revision rounds directly protects margin.

How it works

1
Export your deliverable images
Use your normal export workflow from whichever tool you used for the project.
2
Upload to Deliteful
Add the image files that need their DPI corrected before client delivery.
3
Set the client's required DPI
Enter 300 DPI for standard print, or whatever the client or their print shop specified.
4
Deliver corrected files
Download and send the corrected images — no re-export from your design tool required.

Frequently asked questions

My client says Canva exported images are too low resolution for print. Is this a DPI problem?: Often yes — Canva exports at 96 DPI by default for many formats, even when the pixel dimensions are adequate for print. Correcting the DPI tag with Deliteful to 300 DPI may resolve the print shop's concern. Confirm the pixel count is sufficient for the intended print size at 300 DPI before delivering.
Can I use this without a Photoshop or Illustrator subscription?: Yes. Deliteful is a web-based tool — sign up with Google, upload your files, set the DPI, and download. No design software required.
Does this count as editing the image in a way I need to disclose to clients?: No. DPI metadata adjustment does not alter visual content, pixels, or creative elements. It is equivalent to updating a file property and does not constitute a substantive edit to the deliverable.

Create your free Deliteful account with Google and stop losing billable time to DPI revision requests.