The print shop said my Canva logo is too low resolution. Can this fix it?

In most cases, yes. Canva exports at 96 DPI by default, which triggers resolution warnings even when the pixel count is fine. Correcting to 300 DPI resolves the warning. If the print shop confirms the pixel dimensions are also insufficient, you'll need to export at a higher size from Canva.

Will this make my printed flyer or banner look sharper?

Correcting the DPI tag ensures the print shop's software scales your image correctly — it won't add pixels or detail that isn't there, but it will prevent the shop from artificially upscaling a correctly-sized image due to a metadata mismatch.

Deliteful offers a free account with no credit card required — sign up with Google in about three clicks. DPI adjustment is a lightweight metadata operation, so it costs very little to process even large batches of files.

Fix Image DPI Before Sending Logos and Photos to the Print Shop

Print shops reject or upcharge small business owners for 'low resolution' files when the real problem is a DPI metadata tag set to 72 by Canva, Google Slides, or a phone export — not the actual image quality. Deliteful corrects that tag before you send files to the printer, for free, in under a minute.

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Small business owners ordering flyers, menus, business cards, banners, and signage regularly run into the same problem: a logo or photo that looks sharp on screen gets flagged by the print shop as too low resolution. The root cause is almost always a DPI metadata mismatch. Canva exports at 96 DPI by default; phone photos export at 72 DPI; Google Slides exports carry screen resolution tags. The print shop's software reads the tag, not the actual pixel count, and raises the flag. Correcting the tag resolves the issue in the majority of cases without any redesign or rephotography.

Deliteful handles this as a one-step web operation — no software to install, no design experience required. Upload the image, set 300 DPI, download the corrected file, and send it to the printer. The image looks identical before and after because no pixels are changed. For small business owners without a designer on staff, this removes a friction point that otherwise means paying a designer for a five-minute metadata fix.

How it works

1
Save the image the print shop flagged
Download the logo, photo, or graphic from Canva, your phone, or wherever you created it.
2
Upload to Deliteful
Add the file to the DPI adjustment tool — PNG, JPEG, and WebP are all supported.
3
Set DPI to 300
Enter 300 in the DPI field — this is the standard requirement for most print shop orders.
4
Download and send to the printer
Replace the rejected file with the corrected version in your print order.

Frequently asked questions

The print shop said my Canva logo is too low resolution. Can this fix it?: In most cases, yes. Canva exports at 96 DPI by default, which triggers resolution warnings even when the pixel count is fine. Correcting to 300 DPI resolves the warning. If the print shop confirms the pixel dimensions are also insufficient, you'll need to export at a higher size from Canva.
Will this make my printed flyer or banner look sharper?: Correcting the DPI tag ensures the print shop's software scales your image correctly — it won't add pixels or detail that isn't there, but it will prevent the shop from artificially upscaling a correctly-sized image due to a metadata mismatch.
Is this free to use?: Deliteful offers a free account with no credit card required — sign up with Google in about three clicks. DPI adjustment is a lightweight metadata operation, so it costs very little to process even large batches of files.

Create your free Deliteful account with Google and get your print order files accepted without calling a designer.